Want to add bank details but link to deleted account !

temp20211116
Contributor
Contributor

I want to add bank detail to my new account but I can’t as they are linked to an old account which i have deleted how can i fix this issue, thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@temp20211116 

 

If you didn't remove the bank account before you removed the old paypal account then only customer services can remove it for you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




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Kudos / Solution appreciated.
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