Visa debit card "Paysera" not applicable

ifrenide
Contributor
Contributor

Hello, I have a problem, I linked my Visa card which is Paysera , maybe one year ago , and I use it correctly but now , after one year, I see a note on top of my debit card , tells me not applicable.I tried to update it , and make billing adresse as my paypal account , but it still not applicable, I tried also to add a new one "which is the same" but it still not applicable, really I don't know why such problems fall on our heads without doing anything , I didn't change anything since one year, and now I've got a problem!!!!!?????

Your help will be appreciated.

thank you very much

best regards

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6 REPLIES 6

Amine515
New Community Member

is the problem solved ???

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sozi16
Contributor
Contributor

 

is there any solution?

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PayPal_JonK
Moderator
Moderator

Hello @sozi16 and everyone else,

 

Welcome to the PayPal Community! I'm sorry to hear you're unable to add a card to your account. I was able to dig up some Troubleshooting Steps for Adding a Card you may find useful. 

 

I hope that helps!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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ifrenide
Contributor
Contributor
Hello, I don't know even why this problem happened, I didn't make any changes, and when I wanted to use my card with paypal , I saw a note that says "credit card not applicable" . I lost 40€ because of this problem, this is not rigid strong platform where you feel comfortable and stable to work with, I will never use PayPal service again , because they didn't found the best stable rules yet, it is pretty dynamic and with no stable platform.
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dztaloo
Contributor
Contributor

same problem !!! did you resolve this problem !!!

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ifrenide
Contributor
Contributor
no, but I think you have to call Paysera team , to solve the problem.
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