Unable to send Bitcoin after purchase

TheDiddler1
Contributor
Contributor
Same problem keeps occurring that I will purchase Bitcoin after having an extremely difficult time doing so then it won't let me send a Bitcoin causing me to sell it and losing money on selling fees every time!
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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @TheDiddler1

Congratulations on your first post in the PayPal Community! 

I understand you're having difficulty sending Bitcoin, and I'm sorry to hear that. When completing any action on your PayPal account, I recommend always logging in from one consistent device with your location services turned on and avoiding using a VPN. Many times, when you encounter an error sending money or crypto or even making a purchase, it can be related to our Security System. Following the tips I listed can sometimes help. 

Anytime you encounter an error, please reach out to Customer Support after only making one attempt. Repeated attempts can completely prevent you from sending money, but if you reach out to Customer Support after just one attempt, they might be able to help the transaction go through. 

I hope this information helps and you can start sending Bitcoin more easily soon! 

- Meghan 


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