This card is linked to another paypal account

hex-liu
New Community Member

Every time i try to add my card..it keeps telling me "this card is linked to another account" and i am pretty sure i didn't link it to any other account!!

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1 REPLY 1

PayPal_Donna
Moderator
Moderator

Hello @hex-liu,

 

Welcome to the PayPal community and thank you for your post.

 

In this situation, the best thing to do would be to contact our Customer Care department. You can do this by going to the ‘Contact Us’ link at the bottom of every PayPal page. You will then see what contact options are available to you. 

 

-Donna

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