Starling Bank ?

[Fembot1]

I have try'd to set up my Starling Bank Account with PayPal but it keeps getting refused?

Has anyone managed to sort this one out

Many Thanks

[kernowlass]

@Fembot1 

Sounds like a digital / virtual account?

If so then Paypal does not support that type of bank.

[Fozzee]

Then why does Paypal list the Bank as an option? It's not a Virtual Account it's an Online Bank. No issues anywhere else. 

[PayPal_Bindu]

Hello @Fozzee,

Welcome to the PayPal Community Forum and thank you for your post!

Sorry to hear that you're not able to add your bank account to your PayPal account. Most online or virtual bank accounts are not compatible with PayPal system. If you see the bank listed in PayPal system you can try to add it. Our system may block the activity if it deems risk. if you face issues with adding your bank account, try to add it again at a later date by clearing your cookies, history, cache, etc. using a different browser/device. You can review our Help Center article to find the possible reasons for bank declines and useful tips. 

Hope this information helps,

Bindu

[Fozzee]

But why are they not compatible? They are the same as any other regulatory bank and have to follow the same rules. No where else do I have a problem. It now means I cant use PayPal and will be using another payment method.