Sorry, we weren't able to authorize your card. Please choose another way to pay.

Leonjay419
New Community Member
When I try purchase something on mandarake kept show: Sorry, we weren't able to authorize your card. Please choose another way to pay. Already contact Mandarake help to change billing address and confirm the card too kept showing this notice, How can I solve it? Thanks
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1 REPLY 1

PayPal_Dani
Moderator
Moderator

Hi @Leonjay419,

 

Thank you for joining us on the PayPal Community Forums. I'm sorry to hear that you're having trouble with making a payment. Payments can be denied for a variety of reasons, which are covered in our PayPal Help Center here. That being said, it sounds like we had trouble with charging the card, which can mean a potential issue with the card itself. If that is the case you may want to reach out to your card issuing company to ensure there are not problems with it.

 

I hope this information helps you get your payment completed in a timely manner.

 

- Dani
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