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Requested a Card Confirmation Code a Week and a Half Ago. Haven't Received One. What now?

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About two weeks ago, I added a debit card to my account. I requested a code to confirm the card a few days later. I haven't received the code or been charged for it since. I need to use the card in two days. I don't know if I'll still get the code and if I'll be able to confirm the card. When I sent a message to customer service, I got an answer just telling me how to link and request a code, which, as I said, I've done already. I tried to call, but I was on hold for a half hour. What should I do? 

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