Paypal website not accepting legitimate NZ bank account

New Community Member
Hey all. I have a balance in my PayPal account from a sale. I can’t enter my bank account number to actually get paid the money. I am entering in the right details and have tried different accounts and I just get told that there is an era. I try and go to the AI help centre chat but it doesn’t tell me anything new, and for 3 days I’ve just been told “Try again later, no-one is available”. This money in is from a website sale and they paid through PayPal to our account. I didn’t actually know we had one but my business partner had set it up on Wix
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