Paypal account, debit card

Chrystal_30
Contributor
Contributor
I made a PayPal account recently and I liked my card. I accidentally deleted it and tried to linked it back but all of a sudden it says it linked to another account?
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3 REPLIES 3

jovanpavlov
New Community Member

same happend to me please help us.

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PayPal_RebeccaN
Moderator
Moderator

Hi @Chrystal_30

 

Welcome to the PayPal Community. 

 

I am sorry to hear you are running into issues while trying to link a card to your PayPal account. 

 

I would recommend waiting 72 hours before trying to link your card again. 

 

After 72 hours have passed and you are attempting to link your card, some other helpful tips I can suggest are: 

 

  1. Log in using the PayPal Website rather than the PayPal App. 
  2. If you can, try and log in using a trusted device. 
  3. Avoid using any VPN's.

If this does not help, you may need to contact our customer service team. 

 

Click 'Help' and/or 'Contact' at the bottom of any PayPal Webpage in order to see what customer service options are currently available for your country. 

 

Alternatively, you can contact us via Facebook or Twitter. 

 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

 

Thank you and have a nice day! 

 

-Rebecca. 

 

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Chrystal_30
Contributor
Contributor

Hi, I tried everything, going on the website, avoiding VPN and it still came up with "your card has been declined. please try..."  @PayPal_RebeccaN 

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