Payment issues

AnaBear_123
New Community Member
Hello, I transferred 100 dollars into my PayPal. When I open the app it says I have 100 dollars but when I go to my PayPal balance on the website I see zero. Where did my money go? The 100 dollars should be on my PayPal account I’m confused as to why it keeps saying I have zero?
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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hello @AnaBear_123,

 

I'm sorry to hear that you're not seeing the money that you transferred to your PayPal balance. Here's an article from our Help Center on adding money to your PayPal account.

 

Thanks!

MichelleW 

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