Paying via PayPal on Steam demands bank account despite having already linked one

[MaliBogic997]

I have recently tried making a purchase on Steam using my PayPal account after freshly linking my bank account to it. According to the PayPal website, the account is succesfully linked, verified and everything has a green light. Steam does not agree however. Every time I receive the prompt to pay via PayPal, I log-in to my account and it asks me to add a bank or card to my account. Exiting that part (with an X sitting in the corner, not closing the popout window itself) leads me to the payment screen, however with no options that I can pick. Did I do something wrong? How do I fix this?

[MaliBogic997 · Accepted solution]

Nvm, it fixed itself. I think it just took some time to work.

[PayPal_AdamC]

Hi @MaliBogic997,

Thanks for reaching out to us on the Community.

I'm sorry for the late response, I'm glad to hear that your issue has been resolved! 

If you run into this trouble again and you're sure the bank account is linked and confirmed, I'd recommend refreshing your browser, logging out, and logging back in to try again.

Since the bank account is showing up on the PayPal account as confirmed, this is a good sign! 

If you're unable to resolve the issue in the future or you have another problem, you can reach out to us on our Social pages for assistance. Here are the links for you - Twitter (www.twitter.com/AskPayPal) or on Facebook (www.facebook.com/PayPal).

Thanks.

[Negro1844]

h