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PayPal does not have a valid wallet for the entered email address

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HEMALOTFY
New Community Member
Posted on

Hi, My local bank in Qatar which is Qatar National Bank (QNB) is supported by PayPal. In online banking there is a separate tab to link my PayPal account, however at the very first step where I enter my registered PayPal email address it gives an error "Paypal does not have a valid wallet for the entered email address". Called the bank they advised I need to check with PayPal as there is no issue from their end. Not sure why I'm getting this error, has anyone experienced this before or know how I can resolve this?

1 REPLY 1

PayPal does not have a valid wallet for the entered email address

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PayPal_Ayesha
Moderator

Hello @HEMALOTFY,

 

Welcome to the PayPal community and thank you for your post.

 

For information to add the email address, please check this help center article and then please try to add your bank, here's the link to add a bank. If the issue persists, reach out to our customer support team through the available contact options on our website. 

 

I hope this helps.

Ayesha

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