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PayPal does not have a valid wallet for the entered email address

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HEMALOTFY
New Community Member
Posted on

Hi, My local bank in Qatar which is Qatar National Bank (QNB) is supported by PayPal. In online banking there is a separate tab to link my PayPal account, however at the very first step where I enter my registered PayPal email address it gives an error "Paypal does not have a valid wallet for the entered email address". Called the bank they advised I need to check with PayPal as there is no issue from their end. Not sure why I'm getting this error, has anyone experienced this before or know how I can resolve this?

7 REPLIES 7

PayPal does not have a valid wallet for the entered email address

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PayPal_Ayesha
Moderator

Hello @HEMALOTFY,

 

Welcome to the PayPal community and thank you for your post.

 

For information to add the email address, please check this help center article and then please try to add your bank, here's the link to add a bank. If the issue persists, reach out to our customer support team through the available contact options on our website. 

 

I hope this helps.

Ayesha


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

PayPal does not have a valid wallet for the entered email address

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gmmm123
Member

hello, could you finally link your paypal account with your qnb, if yes, kindly please let me know how you did it

PayPal does not have a valid wallet for the entered email address

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Celia121212
Contributor
Hi , did you fix tour issue , im still facing the same

PayPal does not have a valid wallet for the entered email address

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Ushahid
Contributor
I m having same issue and QNB is not helping

PayPal does not have a valid wallet for the entered email address

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esraasaad
Contributor

Hello, I had the same issue and finally been able to resolve it. You have to link a QNB card (e.g., debit) to PayPal AND confirmed it. If you only linked the card without confirmation it will still not work and appear the same error message. I hope it works for you!. 

PayPal does not have a valid wallet for the entered email address

Options
esraasaad
Contributor

@HEMALOTFY  @Ushahid  @gmmm123 Hello, I had the same issue and finally been able to resolve it. You have to link a QNB card (e.g., debit) to PayPal AND confirmed it. If you only linked the card without confirmation it will still not work and appear the same error message. I hope it works for you!. 

PayPal does not have a valid wallet for the entered email address

Options
Ushahid
Contributor
I have already verified my qnb debit card but still the same error.

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