My Paypal balance went to 0

[llunga]

Hello, by logging into my Paypal account I saw that my balance had gone down to 0 whereas 1 day ago it was around 50€, I don't understand why when I haven't made any payment and in the activities category there was no new activity,
the last payment I received was 50€ so why is my Paypal account currently at 0€?

[PayPal_Ayesha · Accepted solution]

Hello @llunga,

Welcome to PayPal Community Forum and thank you for posting!

I understand your concern about the balance on your PayPal account not reflecting right. I am sorry for what happened, and I understand it is unacceptable. Based on the information that you've shared, it seems to be some technical glitch. Since you mentioned that there is no new activity, please reach out to our customer support team through the available contact options on our website so that our advisors can research  and help you accordingly.

Regards,
Ayesha