My PayPal BALANCE BOX keeps disappearing and reappering?

mybeatgoeson
Contributor
Contributor

My PayPal BALANCE BOX at top left of home page keeps disappearing and reappering? Mostly it's not there when i need it! Have told PayPal Tech about this but nothing has been done in months! What is causing this weird thing???  Does anyone else have this problem?

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PayPal_JonK
Moderator
Moderator

Hello @mybeatgoeson,

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with your balance showing. Have you tried clearing your browser's cache, cookies, and history? If it's a browser issue that normally does the trick. If you're still having issues after that, I'd recommend reaching back out to our Customer Support teams by clicking Contact at the bottom of the PayPal website. They're also available through Twitter direct message or Facebook instant message. 

 

Good luck!

 

 - Jon K


 


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