My Money, Banks and Cards settings shows as Page Not Found and has for over a week now

RLW2022
Contributor
Contributor

I've been unable to access my Money, Banks and Cards settings for over a week and a half now. I can't get anyone from PayPal on the phone to even discuss this. Has anyone else had this issue?

 

Screen Shot 2022-05-14 at 8.12.47 AM.png

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@RLW2022 

 

Other ways to access those settings:

Pay & Get Paid >Money or Pay & Get Paid > Banks & Cards


or try: 

https://www.paypal.com/businesswallet/money

https://www.paypal.com/businesswallet/money#banks-section


To set preferred payment method, click bank or card and in the pop up, click Set as preferred.

 

Set Automated Payments


Kudos & Solved are greatly appreciated. 🙂

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Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@RLW2022 

 

Other ways to access those settings:

Pay & Get Paid >Money or Pay & Get Paid > Banks & Cards


or try: 

https://www.paypal.com/businesswallet/money

https://www.paypal.com/businesswallet/money#banks-section


To set preferred payment method, click bank or card and in the pop up, click Set as preferred.

 

Set Automated Payments


Kudos & Solved are greatly appreciated. 🙂
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RLW2022
Contributor
Contributor

@sharpiemarker 

 

Very much appreciated and you solved in minutes what I couldn't get anyone on PayPal to even discuss. Now if only they'd let you handle unauthorized, fraudulent, transactions. I had two charges, from someone in Memphis, TN, yesterday, totaling over $1,100, yet, although I've never had an address in Tennessee, and the name and address didn't match anything on my account, the brainiacs at PayPal said it was authorized because I had purchased from this company before about 4 years ago. Fortunately the company halted the order, refunded my money, no thanks to PayPal, and I was made whole but only because I called them as soon as they opened. Needless to say I've drained almost every penny out of my PayPal account and deleted every auto payment setup with the exception of Google which it won't allow you to delete strange enough. I'm a long time user of PayPal for invoicing my customers but everything is switching to Wave App now. Thanks again for your help.

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Blazeman50
New Community Member

Same here for me. What the response is not saying on this post is, if you are trying to manage subscriptions this is the only place as far as I know that you can control those. If you can't get to the page you can't turn them off and manage them. I called in they wanted to go one by one saying they could see it but I needed to use another browser...well I did that and it still didn't work. I can't controll my subscriptions and if you can't do that then its hard to run your business and to me that means PayPal can no longer be trusted! This is Horriable!!!!

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RLW2022
Contributor
Contributor

This is what @sharpiemarker suggested and it worked. I used it to disassociate every bank and card with PayPal as I recently had two fraudulent transactions that if anyone from PayPal would have taken the time could have easily determined they were fraudulent. PayPal absolutely no help and claimed they were authorized. Name and address totally different than anything on my account, but they were authorized? There are other payment options to run a business on and I'm moving all my business to one of those. I'm a long time PayPal user but no longer.

 

 

Other ways to access those settings:

Pay & Get Paid >Money or Pay & Get Paid > Banks & Cards


or try: 

https://www.paypal.com/businesswallet/money

https://www.paypal.com/businesswallet/money#banks-section


To set preferred payment method, click bank or card and in the pop up, click Set as preferred.

 

Set Automated Payments

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Blazeman50 wrote:

Same here for me. What the response is not saying on this post is, if you are trying to manage subscriptions this is the only place as far as I know that you can control those. If you can't get to the page you can't turn them off and manage them. I called in they wanted to go one by one saying they could see it but I needed to use another browser...well I did that and it still didn't work. I can't controll my subscriptions and if you can't do that then its hard to run your business and to me that means PayPal can no longer be trusted! This is Horriable!!!!

Here is link to Manage Subscriptions page if you’re a seller:

https://www.paypal.com/billing/overview

 

If you want to access your automatic payments as buyer to deactivate recurring payments/subscriptions/change funding sources to them, follow this link:

Set Automatic payments


Kudos & Solved are greatly appreciated. 🙂
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