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Mpesa Link UP Failure

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sheldonaswani
New Community Member
Posted on

Hello, I have encountered a problem linking my paypal account to mpesa but I am told the account details don't match. What is the way forward. Someone kindly assist me. My ID name is SHELDON ASWANI LITUNYA and Mpesa name is SHELDON LITUNYA

 

 

1 REPLY 1

Mpesa Link UP Failure

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PayPal_Siobhan2
Moderator

Hi sheldonaswani, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

As your names do not match, the link between your PayPal account, and MPesa account will be declined. In order to link the accounts correctly, the names must match on both accounts. 

 

- Siobhan 

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