Missing Payment
ammillyyy
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Posted on
May-09-2021
10:24 AM
Someone sent me a payment and I was notified that I received the money but when I go onto my account my balance says $0.00. In my transaction history it says "Money Received" so I don't understand where the money is.
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PayPal Balance
2 REPLIES 2
Madhubala1
PayPal Employee
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May-10-2021
11:17 AM
Hi @ammillyyy,
Thank you for your post.
We apologize for the inconvenience this issue has caused and our team has fixed this issue. Now customers can view their account balance. So we are suggesting you to clear the caches and cookies and try to check the PayPal balance.
I hope this helps.
Madhubala1
I hope this helps.
Madhubala1
farhannurhadi
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May-19-2021
04:25 PM
Hello , few hours ago i received a payment from customer. Normal come receipt in to the mail and in activity shows payment like completed- But this amount not showing in my balance ? what can i do? Message us button not showing me in my account to contact paypal _ I am from Slovakia so with call is problem, What can i do to show my money /recieved and completed money/ to my balance? Please for Help
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