Message on my bank statement comes in different format

c-prince
Contributor
Contributor

My account is debited 1.95$ but I can't see the 4 digit code from the statement.

The message associated with this transaction comes in different format other than PP*1234CODE. This is needed to activate my debit card. What to do? Please help.

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3 REPLIES 3

PayPal_RachelK
Moderator
Moderator

Hi @c-prince,

 

Welcome to the community and thank you for your post.

 

If your online card statement shows pending transactions you may be able to see the code within minutes. The code will be printed next to the word 'PAYPAL'. If not, check your card statement within 2-3 working days to find your 4-digit PayPal code beside, or near the small charge amount. 

 

If you cannot see the code, I would suggest you contact your bank. They should be able to provide you with this information.

 

I hope this helps!

 

- Rachel 

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c-prince
Contributor
Contributor

Hello. I got a message from PayPal on my bank statement but it comes in different format which doesn’t allow me to find easily the 4digit code. Here is the message associated with the 1.95$ debited to my card. Paiement par Carte bancaire/<removed>/ZCAPI9 /VISAPAY/1/USD/26-SEP-2021 02:56:06 PM |<removed>/<removed>[Removed. Phone #s not permitted]

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kernowlass
Esteemed Advisor
Esteemed Advisor

@c-prince 

 

You can't add a local bank account / debit card in your country.
You can only link a visa credit card.

Also the option to receive paypal payments is sadly not available in  Congo - Kinshasa.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


Advice is voluntary.
Kudos / Solution appreciated.
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