Impossible to add card

[Vincent333]

Hi, I rescently received my new credit card. New address and new expiration date. Its been a month that I can’t add my new card. I called 5 times paypal for that. They told me to deleate my account, create a new one, asked to whait 5 days and 48 hrs etc. My informations are the same on paypal and on my credit card. My card is rejected everytime. What can I do? Help plz,

[PayPal_Olivia]

Hi @Vincent333,

Thank you for your post and welcome to the community!

I'm sorry to hear that you're having difficulty linking your card. Please take a look at this article for troubleshooting tips. If the problem persists, please reach out again to Customer Service, as only Customer Service can provide account-specific assistance. 

I hope this can be resolved with that card!

Olivia