I have been overdrawn twice by PayPal for a transaction that is still pending, need help!

calicocat123
Contributor
Contributor

Bit of a timeline of events, I paid $89.48 for a pack of primogems in Genshin Impact. It overdrew me, but I was OK with it as my payslip is processed over the weekend and I get paid on the Sunday. Then, I get a refund of the same amount from PayPal. Then, it says my account is negative $89.48. Once I got paid, I transferred the funds to my account from my bank account and it is still pending and will not clear until the 30th. OK. Then earlier this evening, I receive a notification saying I am overdrawn $89.48. I had the amount in my bank at the time when I transferred the funds across so I thought it was a little strange I got overdrawn, but I transferred an additional $89.48 to clear it up...and not even 10 minutes later, I get charged again. Will this continue until the 30th or is there a way to stop this from happening? I have locked my Credit Card for the moment, but I am not sure if that will stop this.

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PayPal_Randy
Moderator
Moderator

@calicocat123,

 

Thanks for reaching out to the Community!

 

I recommend contacting our customer service teams for further assistance if you're still seeing this on your end. You can click 'Contact Us' at the bottom of any of our pages, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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