I can't update my card.

Leksy
New Community Member

My card's expired. Whenever I try to update the info, it says ''We're sorry. We're not able to process your request right now. Please try again later.'' It's been over 2 months, I don't know what to do.

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2 REPLIES 2

Paypal_Ashley1
Moderator
Moderator

Hello @Leksy, 

Welcome to the PayPal Community! Thank you so much for taking the time to post. 

I understand you have experienced issues updating your card's expiration date. I know this can be frustrating. In this situation, you may want to remove the card and then add it back onto the PayPal account. For assistance on this, please refer to the steps here

I hope this offers some guidance. If not, please reach out to our Customer Support for help. They can be reached by selecting "Contact" at the bottom of the PayPal website. 

Thank you!

- Ashley


If you find this or any other post was useful or helpful, feel free to make our community better by giving kudos or accepting it as a solution.
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martialumar
Contributor
Contributor
Hello Please why is that any time I try to update my expired card they keep declining the the new card or they will say please try again later.
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