How do I confirm a bank account when it is not listed in the wallet?

[Beanbag54]

I have already requested to link the bank account and received the small amounts into my account.
Instructions to confirm the account are: 'Click Wallet at the top of the page. Click the bank account you want to confirm.'
But there is no bank account in the wallet to click, just the option to link a bank or card which I have already done. Appreciate any assistance, thank you.

[kernowlass · Accepted solution]

@Beanbag54 

Try adding it again? If the same thing happens then it could be a bank that paypal does not support?

Either that or you could request customer services help to link it?

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.

[Beanbag54]

Thank you. Customer service called me back and fixed it.