Having a trouble with linking my new bank account

uditha2007
Contributor
Contributor

I'm having a trouble with linking my bank account to PayPal. It happened when I'm tried to link my new bank account. I linked my bank account first and I didn't receive that two small amounts to my bank account. Then I tried again and again until I get it. But it didn't work. Then I tried to removed my bank account. Until that time I was having confirmation bank account. But when I tried to remove it, It showed me a message like this "Your bank account can't remove at this time". Then after few days I logged to my bank account to see what happened. Then I saw a that I received that two small amounts. But my confirmation bank account in PayPal was removed already. So I tried to link my bank again when I got that amounts but it doesn't work. So now when I'm trying to link it it shows me this message "We can't process your request right now. Please try again later." I'm using a Commonwealth Bank account. That's the problem I'm having in these days. How can I fix this ? Agent help need. Thankyou.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@uditha2007 

 

https://www.paypal.com/uk/cshelp/article/how-do-i-confirm-my-bank-account-with-paypal-HELP185


Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.


https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


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uditha2007
Contributor
Contributor

Thanks for your information. But it's not about a code. I wanted to link my new bank account. Last time I was stuck in here. But I didn't receive this deposit amounts to my bank account. I cancel this page and did the same thing again and again. 

[Removed]

This draft deposit confirmation bank account was save in my PayPal account and I tried to remove it. But I didn't work. It showed a error that I can't do it now. But after one/two days, I've received deposit amounts to my bank account and that draft confirmation bank account in PayPal was deleted (disappeared). So now I don't have anywhere to confirm that deposits. When I try to link a bank account again, it shows me this error.

[Removed]

I can't go ahead. And I don't know how to contact them.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@uditha2007 

 

I really hope those bank details in that second image are fake???

If not edit your post ASAP and remove them from this worldwide public forum.


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uditha2007
Contributor
Contributor

That's all right. What should I do now for fix this. I've no idea. If I have to write a letter for them how can I contact them ?

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