ERROR IN CONFIRMING MY BANK CARD

[ATSWI]

I am trying to confirm my card but it keeps on saying "sorry we cant help you now please try again later" when i press the get code button. I am browsing using an HP laptop on microsoft edge.My current location is Botswana.Please help me.

[PayPal_Ayesha · Accepted solution]

Hello @ATSWI,

Welcome to the community forum and thanks for posting!

I am sorry to know that you're facing issues while confirming the card. Based on the information that you're shared, it seems like technical issue. In this case, I would recommend you to try some troubleshooting such as clearing cache and cookies, using different browser or device. 

I hope this helps,
Ayesha

[ATSWI]

@PayPal_Ayeshathank you so much i managed after changing browser...never thought it was the reason for the error.

[Vindhyawasini]

I am facing the same issue, tried to use different browser but getting same error.

I would like to tell that approx 2 weeks ago by mistake i filled wrong amount to confirm my bank account, now there is no any button "Ready to Confirm" is showing to fill the two small amounts.

Please help.