Country changed.. unable to update information.

Alanell712
New Community Member
I moved from dubai to Egypt. Lost my dubai phone number. Now i can't link any Egyptian bank or card or add Egyptian phone number. When i want to transfer they require sending a code to the dubai phone. How can i recover my money?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alanell712 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.



Advice is voluntary.
Kudos / Solution appreciated.
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