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I have been unable to link my bank accounts for over a month now! I switched banks and needed to update my banking information. However, I keep receiving a "Sorry, we can’t link your bank account right now" error message. It's frustrating! Especially when you operate your business through PayPal! Invoices and all! I have been through the automated chat with no success of fixing the issue, and it's clearly not an actual person I'm speaking with. Can someone PLEASE help me resolve this issue! I have looked all over for a solution with no success. Especially since it is holiday season, and the last thing a freelancer needs is issues with accepting payment from clients. Please help!
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After many failed attempts through chat / messaging a rep finally called me. I had to verify my identity over the phone for them to fix the issue. It seems the PayPal account locks itself. For what reason I don’t know. There’s no solution for you fix the issue yourself. You have to wait on a PayPal rep which is frustrating. Because you can’t call them directly first. Hope this helps someone.
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After many failed attempts through chat / messaging a rep finally called me. I had to verify my identity over the phone for them to fix the issue. It seems the PayPal account locks itself. For what reason I don’t know. There’s no solution for you fix the issue yourself. You have to wait on a PayPal rep which is frustrating. Because you can’t call them directly first. Hope this helps someone.
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How did you contact the sales rep? Because I'm having the same issue right now and it's really frustrating. 😠
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have you had any luck because I am having the same problem and I just can't get hold of a rep
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Well I can't use the same bank account now because the account I originally linked my bank to was deleted when I was trying to fix an error, so now I can't recover it at all.
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I have spoken to a rep on multiple occaisions and have been told 1. wait 2 hours.....nothing 2. wait 48 hours.....still nothing. I do not understand why this is such a difficult problem to solve when it seems like there are multiple people with the same problem! I am waiting to hear back as it has been a month running back and forth with this issue.
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I'm facing the same issue. The "Help" tab is unhelpful. I called the bank and they couldn't figure it out either. How does one get a call from Paypal to resolve this or could PayPal post a solution with screenshot instructions?
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