Can't contact resolution center due to no transaction history

KishanChawla
Contributor
Contributor

I have to use paypal to receive international payments, so when I tried to add bank account the transaction process failed in which they send some little amount of money and we have to add the amount here, and as I have no earlier transactions I can't even contact resolution center. What do I do?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@KishanChawla 

 

Did you wait the 3-5 business days for the code to show on a bank account in India?

https://www.paypal.com/in/smarthelp/article/how-do-i-confirm-the-india-bank-account-linked-to-my-pay...

Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.
Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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No not true
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Brittneytorrens 

 

What's not true, everything I have given the original poster is correct. 


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