Can't add my bank account
kseniyaurban
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Posted on
Nov-21-2021
09:22 AM
Hi!
I've been trying to add my bank account for a week now. I received 2 small payments and entered them in the appropriate window. After that I got the message "We're sorry. We're not able to process your request right now. Please try again later".
I wrote to support and followed all the advice, also did not log into the account for 3 days. And today I got the same message again 😞 Please help me to solve this problem.
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Banks & Cards
2 REPLIES 2
kernowlass
Esteemed Advisor
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Nov-21-2021
10:31 AM
kseniyaurban
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Nov-26-2021
02:02 AM
Solved this problem. Called the service worker. The bank account was blocked, and I had to enter the 2 SMS codes. Followed the instructions of the call center employee and everything worked!
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