Balance Disappeared Completely

aliporter14
Member
Member

Used PayPal in US since 2006.. no issues... Carried close to $900 for business transactions which has disappeared overnight leaving a $0.00 balance and reports only show one transaction of funds received for the entire year.  I would like to know where my money is and how to retrieve it. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@aliporter14 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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