Available balance is missing after a denied transaction

MHKandil
Contributor
Contributor

 

Hello,

My issue about the available balance as it got decreased about the half after a denied transaction, and also it didn't show in my bank account for about 10 working days!

I'd like to know what is the reason for this to get it solved ASAP.

Regards,
MHKandil

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MHKandil 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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