Adding an ASB New Zealand Bank Account

itzems
Contributor
Contributor

Hi there, I have tried multiple times to link my bank account and I have been unsuccessful. I have called my bank (I am with ASB) and they have no idea how to help but they have confirmed I have the correct bank account number. How do I resolve this issue? I have searched online for many solutions but nothings helped yet. Thanks.

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15 REPLIES 15

PayPal_Randy
Moderator
Moderator

@itzems,

 

Does the name and billing address associated with the bank match the name and address registered on the PayPal account?  Even a small discrepancy can result in PayPal's system blocking the ability to link the bank to your account.

 

- Randy

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Crystalmtnz
Contributor
Contributor
I too am having this issue as paypal asks for 11 digits and New Zealand Bank accounts only have 9-10 digits depending on if the account suffix has 2 or 3 digits. How do I fix this?
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PayPal_Rachael
PayPal Employee
PayPal Employee

Hi @Crystalmtnz,

 

Welcome to the community and thanks for posting,

 

Here's how to add a NZ bank account to your NZ PayPal account:

  1. Log in to your PayPal account.
  2. Click Wallet at the top of the page.
  3. Click Link a Bank Account on the right.
  4. Choose a bank account to link (US/NZ).
  5. Enter the requested information and click Agree and Link.

You can add up to 8 bank accounts to your PayPal account. Each bank account can only be linked to one PayPal account at a time.

Bank number format:

  • A prefix representing the bank and branch (six digits), otherwise known as the Bank code;
  • The body (seven digits); and
  • The suffix representing the product/account type (two or three digits).

For example:
12-3456-7654321-00
Bank number: 123456 (First 6 numbers without the dash)
Account number: 7654321-00 (Dash at 8th or 9th position)
 
Please note: If you are having trouble with the account number being accepted:

  1. If you have a three-digit suffix (-000) then remove one after the dash
  2. If you have a two-digit suffix but a 10 digit account number, then remove the beginning 0

The benefits of adding a bank account:

  • You can withdraw directly to your bank account.
  • You can also add a US bank account to your PayPal account. When initiating a transfer, the currency would be converted to US dollars before being received by the bank.
    • Withdrawal of funds to a US bank account will attract a fee of 2.50%

Rachael 

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Dayday1069
Contributor
Contributor
Hi I have followed your instructions and all fields have accepted input details but I am getting an ajax error 403. Please help
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lisamaria69
New Community Member

omg thanks so much for posting this i was finally able to get it all sorted . bless you 

 

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Nadia_Vlady
Member
Member

Hi there, can you share how you did it please? I have no luck to add any dash to the acc number, it's just doesn't work.

I SORTED IT! The secret is: you can't do it from the app, you need to login into your account on the PayPal website, from there you can add your bank acc number with dash

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Tangiwai
New Community Member
This is still not working for me
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Wacky_tangle
New Community Member
Hey there I can't seem to add any --- please help.
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Nadia_Vlady
Member
Member

Same problem. Even if i type acc number somewhere with a dash, then copy and past it - dash removes automatically. And there is no option to add it, its just doesn't work

 

I SORTED IT! The secret is: you can't do it from the app, you need to login into your account on the PayPal website, from there you can add your bank acc number with dash

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