Added money to PayPal; amount deducted from bank account but not reflected in PayPal balance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have transferred some funds from my bank account to top up my PayPal wallet balance on 3rd September 2024. My bank statement shows that the transaction was indeed effected, the amount was deducted from my bank balance and SWIFT notification of the transaction was received. However today on 8th September 2024, 5 days after said transaction, the PayPal balance does not yet reflect this payment even though it is expected that such transactions should be completed within 1 - 2 business days. I have made similar top up in the past without any issues. Would it be possible to receive some review of the reasons why the amount was not added to the balance on the PayPal wallet?
I have to come here to PayPal community because PayPal web platform does not provide adequate resources to address this issue. There is no way to send messages in the Message Center, you can only receive Messages. The Resolution Center only work on existing cases. There is no real way to Report a New Problem such as this. Furthermore, the PayPal Assistant cannot provide any help once the problem is not included in the suggested options. The PayPal Assistant in such cases does not provide any alternative means of resolution.
Please direct me how to get a detailed review of this subject and potentially a resolution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hi, did you get your money? Yesteday i made same thing. added some money to PP but still 00 in my wallet and my bank says it was sended.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- The money was returned from my bank account to PayPal, but it is still not reflected in my balance. in Wallet
- Problem with Paypal Cashback Mastercard and not taking money from bank for payment in Transactions
- Can PayPal refuse multiple currencies? in Transactions
- Why does PayPal not help against fraud, leaving victims feeling blamed or unsupported? in Security and Fraud
- suspicious transactions activities- complaint-Verification agent in Reporting