sold bitcoin my never received it

Audrahurtado
Contributor
Contributor
In my pay pal app I sold my bitcoin but I have not received it and its not showing in my transaction history either it's been almost two hours now.
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Audrahurtado,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand that you have sold bitcoin and sorry to know that you're unable to find the transaction details on the activity page. Not to worry, when you use your Cryptocurrencies Hub to sell your Crypto Assets, we will deliver the proceeds from the sale into your Balance Account balance. The timing of transfers of proceeds may be affected by holds or limitations we place on your Balance Account, including specific holds or limitations with respect to the proceeds of the sale of your Crypto Assets. Once you confirm your sale, your transaction is not reversible. If we cannot complete your sale for any reason, we will notify you. Once your transaction is complete, we will email you a receipt. You may also see your transaction history in your Balance Account. Here's the link to know more information. If you need any help, please reach out to our customer support team through the available contact options on our website.

Good Luck,
Ayesha


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