Trouble linking Card to PayPal Account

maxter223
Contributor
Contributor

I have trouble while linking my Card to PayPal, I have contacted the card issuer but they say there was no problem on their side and tell me to check if there's problem on PayPal side. Can anyone help me how to solve this? The PayPal Customer Service was too late in replying their message to me😭

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PayPal_RebeccaN
Moderator
Moderator

Hi @maxter223

 

Welcome to the PayPal Community! 

 

I am sorry to hear you are running into issues while trying to link a card to your PayPal account. 

 

I would recommend waiting 72 hours before trying to link your card again. 

 

After 72 hours have passed and you are attempting to link your card, some other helpful tips I can suggest are: 

 

  1. Log in using the PayPal Website rather than the PayPal App. 
  2. If you can, try and log in using a trusted device. 
  3. Avoid using any VPN's.

If this does not help, you may need to contact our customer service team. 

 

Click 'Help' and/or 'Contact' at the bottom of any PayPal Webpage in order to see what customer service options are currently available for your country. 

 

Alternatively, you can contact us via Facebook or Twitter. 

 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

 

Thank you and have a nice day! 

 

-Rebecca. 

 

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PayPal_RebeccaN
Moderator
Moderator

Hi @maxter223

 

Welcome to the PayPal Community! 

 

I am sorry to hear you are running into issues while trying to link a card to your PayPal account. 

 

I would recommend waiting 72 hours before trying to link your card again. 

 

After 72 hours have passed and you are attempting to link your card, some other helpful tips I can suggest are: 

 

  1. Log in using the PayPal Website rather than the PayPal App. 
  2. If you can, try and log in using a trusted device. 
  3. Avoid using any VPN's.

If this does not help, you may need to contact our customer service team. 

 

Click 'Help' and/or 'Contact' at the bottom of any PayPal Webpage in order to see what customer service options are currently available for your country. 

 

Alternatively, you can contact us via Facebook or Twitter. 

 

For Facebook: https://www.facebook.com/PayPal

For Twitter: @AskPayPal

 

Thank you and have a nice day! 

 

-Rebecca. 

 

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