Payment not completed on sellers site but money gone from bank. No transaction on paypal account?
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sorry. I was going to buy something from a sellers site using paypal. At the last moment, the sellers site cancelled the transaction, because the shipping address was a destination they don't ship to. So the payment didn't go through, there's no transaction in Paypal, but there is a pending transaction on my bank account (linked to the debit card saved on paypal) with the sellers name.
Since there's no transaction on paypal, there's nothing for me to raise a dispute on Paypal with. Not sure how to get my money back...
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If there is no transaction showing on your paypal account then did you pay as a guest buyer with a debit card (not bank account)?
If not then are the funds pending in your bank account or completed?
Advice is voluntary.
Kudos / Solution appreciated.
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I was going to buy something from a sellers site using paypal. At the last moment, the sellers site cancelled the transaction, because the shipping address was a destination they don't ship to. So the payment didn't go through, there's no transaction in Paypal, but there is a pending transaction on my bank account (linked to the debit card saved on paypal) with the sellers name.
Since there's no transaction on paypal, there's nothing for me to raise a dispute on Paypal with. Not sure how to get my money back...
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Pending status should drop off on your bank account after a few days.
If not just request your bank to release the pending funds as they are no longer needed for that transaction.
Advice is voluntary.
Kudos / Solution appreciated.
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