Linking card to account but keeps getting declined, why?
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I have been trying to link a gift card to my PayPal account and it keeps telling me that the card was declined. I had it linked yesterday, but I accidentally removed it and now I can't get it linked. What would the reason for this be? I have confirmed the card is active and has a balance. I have tried to link to my husbands account and it won't link there either.
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Hello @kchapm01,
Welcome to the community forum and thanks for posting.
I understand your concern about adding a gift card. The physical gift card/ prepaid gifts cards can be linked as a payment method and be used for redemption during checkout just like any other credit or debit card. To redeem a Digital gift card, please check this help center article. You can also exchange a gift card for a PayPal balance, here's the helpful link. If you need any account-related concerns, please reach to our customer support team via the contact options on our website.
I hope this helps,
Ayesha
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