I can't see my balance in mobile app.

[elnurbabayev]

Hello. I can't see my balance in mobile app. Deleted and updated the app but no result. I can both send & receive money and i my account type is personal. Please note the problem is only in mobile app. Thanks.

[kernowlass]

@elnurbabayev 

You haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately we can't advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.

[elnurbabayev]

Hello. County is Georgia. Thanks.

[PayPal_JonK]

Hello everyone! Thanks @kernowlass for getting a resolution started on this one!

@elnurbabayev, Thank you for providing that information. After a bit of research I found you should be able to see an account balance on your mobile app if the balance is present. If you've already deleted and re-downloaded the app, I'd recommend reaching out to our Customer Support teams for further assistance. They can be reached by clicking "Contact" at the bottom of any PayPal page. 

Good luck!

 - Jon K

[elnurbabayev]

Hello.

Dear @PayPal_JonK I am still not able to see my balance. Please check photos from the homepage and wallet. 

Sorry, could not find the attachment part so inserted photos in the message.

Thanks.

[JonhHuanf]

Setup for iPhone code via mail message to iPhone Apple Inc

[elnurbabayev]

I am using android