Tracking number

Maicheal
Contributeur
Contributeur

Hi , please how can i add a tracking number , some one bought from me online , and i need to provide a tracking number to our transaction , but i don't find the place where to do that , by the way i have a personal paypal account not a buisness one

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1 RÉPONSE 1

PayPal_Rebeka
Modérateur
Modérateur

Hi Maicheal,

 

Thank you for your post and welcome to the community! 

 

If you used a shipping company that offers online tracking, you can add shipment tracking information to the transaction on your PayPal account. Adding online tracking to confirm delivery is highly suggested, as it is one of the requirements to be eligible for Seller Protection. To do so, click on your 'Activity' at the top of the page and click on the dropdown list in the "Actions" column. From here, select Add Tracking and Fill in the applicable information.

 

I hope this helps,

Rebeka

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