Need help with phone number
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Hello!
a while ago, I entered an invalid format mobile number, now I want to update it but I keep getting error "You must have a confirmed mobile phone."
I tried to add a new number but the same error appeared.
there is a strange thing that is my new info seems to be saved but it is displayed as the old one.
old:
phone type: home
number: 098xxxxxxxxx
new:
phone type: mobile
number: xx98xxxxxxxxx
on the settings page, in Phone section, 098xxxxxxxxx is shown
when I click edit, the infos are as "new" above.
I cannot verify this number, it seems the system sends verification code to 098xxxxxxxxx and I cannot receive it.
is there anyway I can update my mobile number?
Thank you for reading,
Hoang.
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