why can't i receive payments even when my acc is not limited

notading
New Community Member

hi! why cant i receive payments even when my acc is not limited? it says "sorry, this recipient can't accept payments right now" when my friend tries sending me money 😞

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1 REPLY 1

manju_
PayPal Employee
PayPal Employee

Hi @notading 

 

Thank you for your post. It is important that your account is verified to be able to receive the payments without hassle. Hence, please check if your account is yet to be verified and verify your account. Here is how

 

Despite of verifying, if the senders get this error, I recommend you to contact us by logging into your PayPal account, click on "Help & Contact" and reach us through available contact options. 

 

Thank you

Manju

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