to comply with international regulations this transaction has been declined

beeeeeen
New Community Member

my transaction was declined to "comply with international regulations".what can i do ?45586a-0319-4bcd-8fe0-a89de214c8bf.png

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84 REPLIES 84

Shar60
Member
Member
Me too. Have used today with no issues elsewhere. Does it indicate the business is not ok. Seems like a well established business
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fletchadam
Member
Member

Same. It worked on October with the same client 😐

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Robotix9
Contributor
Contributor

Me too! Paypal is so clunky

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Egg60
Contributor
Contributor
I’m having the same problem. I don’t understand why they don’t offer a solution
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Bryant95
Member
Member
The issue here being PayPal never answers the phone or calls me back like I now opt for instead of staying on hold for 9 hours like I have done 7 times in the last 5 months
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Deuey
Member
Member
Thats actually total BS. I just spent 4 hours listening to broken english tell me i can wait 72 hours to send, receive, purchase anything with MY money! No reasoning for the issues just filler and T&C talk. Be better Paypal!
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Andy_Ang
New Community Member

I am make a payment from Singapore to Hong Kong. I got this error too.

 

How can this be resolved?

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ElinaI
New Community Member
I'm also having this problem. I have paid for things overseas quite frequently and this is the first time this has happened.
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bionicpulse
Member
Member

yes i am also getting this message i think we need to update identity. 

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MITAKE
Contributor
Contributor
I had this problem and fixed it by going to my Account Summary page and Confirmed my identity. Apparently from time to time they block a payment to confirm the Account owner. PAYPAL INFO - If you’re experiencing issues using some of your account functionality, like withdrawing or using funds, sending money or adding funds to your account it’s likely we need you to confirm your identity. To do this, please log into your account and follow the notification icons, or visit Confirm Your Identity page to resolve.
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