the transaction is not showing to my at the app and on PayPal website
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I'm living at UAE, I bought product directly from gaming website from another country , the transaction is pending from PayPal and i got email with this, when i try to view the details of this transaction from the received email, i had this massage "Sorry. It looks like nothing was found at this location", and the transaction is not showing to my at the app and on PayPal website
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Hello @mohammedfadil36,
Welcome and thanks for reaching out to PayPal!
I understand your concern your concern about the payment not reflecting on your PayPal account. If the charge is reflecting on your financials but not on you PayPal account, it is possible that the payment was completed using 'Guest Checkout'. This just means that you may have typed your bank/card details through PayPal but did not login to your PayPal account to process the payment and you should be notified via email about the payment details. If you have any problem with the transaction and unable to find the transaction, please take a look and follow the steps mentioned in this Help Center Article again. If you still could not locate it, please contact PayPal Customer Support team by clicking the "Contact us" option at the bottom of PayPal page. Support is also available through Facebook by sending PM, Twitter and Instagram on DM. You can report the transaction through the Resolution Center, if you do not receive the product or if the product is not as described, once you locate the transactions.
I hope this helps,
Ayesha
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