sorry , we not unable to transfer funds to your bank account right now

ahmed55x
Contributor
Contributor
my account got ban 180 days and already gone and i have access to withdrawal my money to U.S account, i’m trying to withdraw it but the error appears “ sorry , we not unable to transfer funds to your bank account right now” how to fix it , support didn’t reply from 3 days on the chat???
Login to Me Too
6 REPLIES 6

Grimreepr
Frequent Contributor
Frequent Contributor

You are in Ecuador, trying to withdraw money to a US based account will look highly suspect and will in all probability lead to another limitation being put on your account.

 

You need to contact PayPal support, via Phone, or email.  Submit everything that has happened there and ask for clarification as to how you should proceed.

 

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Grimreepr 

 

A U.S bank account is the only bank account that is allowed to be linked to many other countries paypal accounts. This is because paypal is a U.S company. So if that was their withdrawal option in their country then paypal would advise them to withdraw to that U.S bank account.

 

However they can only add  a U.S bank account if it was opened in the U.S and not a virtual / digital bank account like Payoneer or Wise. They also can't withdraw to a USD currency account.

 

@ahmed55x 

 

Have you added a U.S bank account as per my information above or was it a digital/virtual one or a USD currency account?

 

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

ahmed55x
Contributor
Contributor
i linked a u.s bank and its linked successfully but the payment fail as the problem above and support still don’t reply in the chat for more than 3 days
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmed55x 

 

Did you confirm it after linking it?

Is it a bank opened on U.S soil and not something like Wise or Payoneer OR a USD currency account?

If answer is yes to the first and no to the second then see if customer service can help you?

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

ahmed55x
Contributor
Contributor
it’s confirmed yes but it’s a wise U.S bank account i contacted the support 3 days ago but no reply to make this case clear , idk why taking too mich to reply the chat !
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@ahmed55x 

 

Paypal do not support virtual / digital accounts like Wise and Payoneer.

You would need to check with customer services if you can use another withdrawal option in your country OR if they can send you a cheque?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.