screen goes white when i want to checkout a payment.

amohteshem
New Community Member

 guys i need help understand why the screen goes white when i want to checkout a payment. the option "pay now" appears as the page is loading but disappears once its loaded and the page goes white and there's no options to select. Thanks guys

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1 REPLY 1

PayPal_Chiara
Moderator
Moderator

Hi @amohteshem

Welcome to the community and thank you for your post.

I am sorry to hear that you are having issues sending this payment. I would recommend you to use a different device, use a different browser, and clear cache and cookies. If the issue is persisting, please attempt again in the next 72 hours. 

I hope this helps.
Chiara
 

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