reversal payment after information confirmation
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Hello I've made a payment to Hetzner data center through paypal but after money transferred from my card Paypal set my payment status to pending until I confirm my personal information
No after Confirmed my identity I found that I have a reversal payment from hetzner to me but no money in paypal account or in my bank account
So can anyone please help me with that
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Hello @ahmedgad, Welcome to the Community and thanks for posting.
As the payment has been refunded, it usually takes up to 5 business days for the money to arrive back in your bank account. The refund will post as 'Completed' when the transfer has cleared.
If an issue persists, for safety and security, please contact our customer support team via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, chat or phone.
I hope this helps,
- Sean
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