"Get a Check By Mail" Feature Not Working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I tried to withdraw funds from my account via check on 4-23-20. The "Get a Check By Mail" link (Paypal.com/wdcheck) is directing me back to the Summary page. I have done this many times and after trying to explain to the live help assistant for an hour there was a problem on PayPal's end I was told:
"It seems like our security system is checking on your attempt to request a check. You may try to do it again after 24-48 hours. However there is no assurance that it will go through by then because our security check procedure doesn't have a specific timeline."
Is anyone else experiencing problems getting PayPal to issue a check?
How am I supposed to get my money when I don't want my account tied to my bank and I don't want a PayPal Cash Plus account?
- Labels:
-
Add or withdraw money
-
Receiving Money
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having the exact same problem. I've contacted PayPal several times but keep getting the run-around. One employee told me that they are indeed having a problem with their website and he would contact someone on my behalf. Later that day I was told he was not longer available and someone else would be helping me. Hmmmm. They keep giving me generic answers like "Try again later" or "send us a snapshot of the error message". There is NO error message. It just carries you back to the summary screen. Not sure if the folks at PayPal simply can't comprehend our problem or if they've been instructed to play dumb. I'm going to give it a couple more days, then contact the Better Business Bureau and see if I have any other options.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@GimmeMyCheck Do update us if you hear anything from the BBB! I've been in contact with PP as well but getting nowhere, just the run around like most of us in this thread.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have also been experiencing the same problem as everyone else. I've tried messaging them on Facebook to no avail so far. We need to raise this issue further so that they finally fix this glitch.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ok, so they finally admitted to it being an issue on their end. Hopefully it gets resolved soon.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Not working for me either, May 13, 2020. How are we supposed to get our money? Who can we complain to? Is PayPal a U.S. company?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Last time it worked for me was in March. Wish I would have taken out more, as like everyone else in the age of covid I have stuff to pay for.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Reviving this thread because I am having the same issue. The site says it can't complete the action and to try again in 2 minutes - which is frustrating because I've been trying on and off for 4 days straight.
I had to fully cancel my Paypal earlier this year because of someone hacking in and racking up charges. No surprise Paypal was happy to close my unresolved cases in about 3 minutes, and then would not let me un-link my bank account until I had the bank block all charges from Paypal (at which point they were quick to un-link).
I'll go to pretty much any length to not give Paypal my bank info again. I feel held hostage by this company just to try and sell some old stuff on eBay.
Has anyone had luck getting a check cut from their balance in the last month or so?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We have had a problem to request a check for years until we took PayPal to small claims courts. We contacted them numerous times, even sent them certified letters, which they ignored, of course. In court we talked to their legal counsel who was able to contact their executive office and then suddenly we were able to get a check. The next time when we tried it online, it was the same problem again, so we had to contact their counsel another time in order to make a withdrawal. Then it worked one single time online without a problem. Now, same thing again: when we get to the screen which shows the mailing address and the amount, we click "next" and the only thing that happens is a blue circle which shows up for approximately 2 seconds without taking us to the next screen. It was the same yesterday and the day before yesterday. It looks like we have to contact their counsel again to get access to our money. Imagine if you have to take your bank to court every time when you try to make a withdrawal.... Pathetic !
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Are there any humans working at PayPal? in Managing Account Archives
- Need UX support for finding Client ID that is not the Sandbox one in Products & Services Archives
- Payment online issues with retailers in Transactions Archives
- Need help updating phone number after changing country in Managing Account Archives
- Suspicious/Unfamiliar activity in Security and Fraud Archives