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paypal not giving me my funds and making me pay them more.

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NathanielUK
New Community Member
Posted on

have 2 different paypal accounts, currently locked (they've been locked for almost a year and i've tried multiple times to move the funds) with funds that sum around £300.

 

recently got a case for a payment received 4 months ago. also have an ongoing case that's lasted multiple months.

 

my balance now shows minus on my current account and paypal expects me to pay this however i could easily do so if they allow me to move my old funds here.

 

I've contacted paypal multiple times about this over the span of months with nothing in response. Why won't paypal let me pay my minus ?

1 REPLY 1

paypal not giving me my funds and making me pay them more.

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Kanth4
PayPal Employee

Hi @NathanielUK 
As you mentioned above you are unable to make a payment. I recommend that you try using the PayPal website (laptop/desktop) and try clear your negative balance. Or you can add money
If you still face the same issue, In this case, I would suggest you contact us directly so that we can assist you further with the same.

Thank you.
Kanth4

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