payment seems to have stuck in pending

LCHK
New Community Member

Purchased a service via paypal using credit card linked to paypal, credit card was charged and amount approval but paypal only shows a notification that the payment to the seller was pending and nothing shown in my activity window. 

 

Dont know what to do next?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @LCHK,

 

Welcome to the PayPal Community! Did you pay as a guest? If so, you normally won't see that in your PayPal activity. If you paid directly through your PayPal account, the payment may still be pending because the funds have not completed from the funding source yet or because the merchant hasn't captured the authorization yet. If none of this sounds like it may be what's happening, I'd recommend reaching out to our Customer Support teams to review the issue a bit further. They can be reached by clicking "Contact" at the bottom of any PayPal page. 

 

Best wishes!

 

 - Jon K


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