payment on hold help

Temp20240214E
Contributor
Contributor
ive paid a seller for some items on marketplace of value of 1000aud and everything has gone through on my end,nothing is peding with paypal or the bank, but the staus on his end says its on hold, he has metion he hasn't used paypal for a very long time, could this be a factor?, and he dosent want to send until the payment has come through, how long would he have to wait to receive payment?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240214E 

 


If its marked as completed in your Paypal account then you have paid. The fact its pending on the sellers account is between them and Paypal.
Funds for new sellers are held for 21 days but released more quickly if they provide a tracking number (delivery + 1 day).

Even if the funds were withdrawn to their bank account they are still obliged to issue a refund if they lose a dispute. The hold is to protect Paypal from bad sellers that refuse, meaning Paypal may have to refund the buyer instead putting the sellers account into negative until they pay Paypal back.

If they refuse to send item/service then you could file a dispute for non receipt.
That may impact their paypal account in some way if they continue doing so.

Send them this link.
https://www.paypal.com/brc/article/funds-availability


Advice is voluntary.
Kudos / Solution appreciated.
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