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order automatically canceled

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dimitris1983
Contributor
Posted on

hi how I can cancel a payment from banggood because my order automatically canceled? thanks

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order automatically canceled

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NasirB
PayPal Employee

Hi @dimitris1983.

It looks like you wish to cancel a payment as your order was cancelled. Unfortunately, the transaction cannot be cancelled once the status on your PayPal account shows as 'Completed'. However, you can get in touch with the merchant to request a refund.

Stay safe and have a good day! 
Nasir

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order automatically canceled

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NasirB
PayPal Employee

Hi @dimitris1983.

It looks like you wish to cancel a payment as your order was cancelled. Unfortunately, the transaction cannot be cancelled once the status on your PayPal account shows as 'Completed'. However, you can get in touch with the merchant to request a refund.

Stay safe and have a good day! 
Nasir

order automatically canceled

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dimitris1983
Contributor

thank you

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